The financial operating system for P&C insurance
Connect every party in your distribution chain. Carriers, MGAs, agencies, insureds, and finance companies all settled on one platform, with every number in agreement.
Carrier to insured. Every party, every dollar, every state.1 of 5
Insured
Policy bound
Premium invoice issued, payment scheduled
Why Insurance Operations Break
The P&C technology stack was never built to settle money
Policy administration and financial operations have always been separate systems. The reconciliation gap between them costs carriers and MGAs millions every year.
Fragmented systems, no single source of truth
Legacy PAS systems track policy state. Separate billing systems track what is owed. Separate payment processors collect it. Nobody agrees on the number.
Month-end reconciliation is a fire drill
Carrier to MGA to agency: three parties, three systems, three different commission calculations. Disputed remittances and manual spreadsheet settlement matching consume weeks every month.
Multi-state compliance is a patchwork
Every state has different surplus lines taxes, stamping fees, and filing requirements. Most systems bolt compliance on top after the fact, creating regulatory exposure with every policy.
Premium finance is a silo
Finance companies receive policy data via fax or flat file. Return premium calculations are disputed. Cancellation workflows require phone calls. No party has the same number.
Policy Lifecycle
Every lifecycle event drives the right financial consequence automatically
Bind, issue, endorse, cancel, reinstate, renew. Each event is a commercial fact that the financial operations layer acts on immediately: invoices generated, commissions computed, settlements updated, audit trail complete.
1 of 6
Bind
Premium collected
100%
UEP established
Yes
Down payment invoice issued. IPFS financed if elected. Commission entitlement accrued.
Bind
Down payment invoice issued. IPFS financed if elected. Commission entitlement accrued.
Issue Policy
2
Endorsement
3
Cancellation
4
Reinstatement
5
Renewal
6
One platform, every party in the distribution chain
Every participant sees their own view. Carriers see net premium across programs. MGAs manage program economics. Agencies see their book and commissions. Insureds see their policy and payments. Finance companies see financed portfolio status.
Programs Overview
Q1 2026
Net Premium Collected
$12.4M
Active Policies
4,821
MGA Programs
7
Program
MGA
Policies
Gross Premium
Net Premium
Status
Commercial Auto
Apex MGA
1,204
$4.2M
$3.6M
ActiveInland Marine
Summit MGA
892
$2.9M
$2.5M
ActiveGL Specialty
Peak MGA
445
$1.8M
$1.5M
ReviewSettlement
Three billing modes. One settlement engine.
Direct bill, agency bill, and premium financed programs all run on the same financial operations layer. Switch billing modes per program, per state, without changing your integration.
Carrier / MGA
Policy Issued
Invoice
Sent to Insured
Insured
Receives Invoice
Pays
Premium Payment
Platform
Distributes Funds
Platform → Agent Commission (payable)
Platform → Carrier Net Premium
Carrier or MGA bills the insured directly. Agency commission paid as a separate payable after cash clears.
Endorsement economics automatic
Any mid-term premium change produces a correct adjustment invoice or credit memo, with pro-rata amounts per state billing rule.
Continuous settlement tracing
Every payment settlement traces to the invoice line that generated it. Audit trail is always complete. No month-end batch needed.
Return premium always agrees
Unearned premium is computed from the commercial snapshot, not estimated. Finance companies and carriers always agree on the number.
Multi-State Compliance
Every state. Every tax. Every filing. Built in.
Surplus lines taxes, stamping fees, fire marshal surcharges, and state assessments are configured at the jurisdiction level. Each appears as a separate line item on the invoice, traceable to the state. Regulatory reports are derived from the same data, not maintained separately.
Per-jurisdiction invoice line items
Every premium segment, surplus lines tax, stamping fee, and state assessment is a distinct invoice line tied to a specific state jurisdiction code. No guesswork, no aggregation errors.
Surplus lines filings from invoice data
State filings draw directly from jurisdiction-attributed invoice line subtotals. No separate tracking system required.
Jurisdiction inputs are snapshotted
The state breakdown that governed each invoice is captured at issuance and never changes. Replay an invoice from two years ago: same line items, same amounts, same jurisdictions.
Earned and unearned premium by state
Cancellations compute unearned premium credits per jurisdiction, with pro-rata or short-rate rules configurable per state.
Multi-State Coverage
50 jurisdictions · surplus lines · stamping fees
Invoice: Commercial Package Policy #CPP-0042
Multi-State
Description
Amount
TX property premium segment
$4,200.00
TX surplus lines tax (1.6%)
$67.20
TX stamping fee (0.075%)
$3.15
CA property premium segment
$6,100.00
CA surplus lines tax (2.35%)
$143.35
FL property premium segment
$3,800.00
FL surplus lines tax (1.8%)
$68.40
FL FSLSO stamping fee (0.1%)
$3.80
Total
$14,386.00
Each line traces to contract_terms_statutory.jurisdiction. State filings draw from line subtotals. No separate compliance database.
AI Assistants
Insurance intelligence, embedded at every role
Context-aware AI assistants for carriers, MGAs, agencies, and finance companies. Each assistant understands its user's role, their book, and the financial state of every policy they touch.
Underwriting anomaly detection
Flags submissions with unusual loss ratios, rate deviation, or concentration risk before binding. Surfaces patterns across the program that would otherwise appear only at quarter-end.
Commission clarity assistant
Instantly answers why a commission changed this month. Traces the commission delta to the specific endorsement, cancellation, or rate change that produced it. Disputed commission statements disappear.
Portfolio health monitoring
Tracks which financed policies are approaching cancellation threshold, flags anomalous mid-term endorsement patterns, and summarizes return premium exposure across the financed portfolio.
Architecture
Built on financial truth, not financial approximation
Every Policy Flow financial output is exact and replayable. Given the same commercial state and the same cutoff time, the platform always produces the same invoices, commissions, settlements, and refunds. Every carrier, MGA, agency, and finance company always sees the same number.
Insurance-native data model
Policy is a Contract. Endorsement is an Amendment. Cancellation is a Commercial Lifecycle Event. These are first-class objects in the platform, not field hacks on a generic system.
CP1: Commercial truth precedes financial truth
Every dollar traces to a line item
Every commission, tax, fee, and return premium traces to the specific invoice line item that generated it. No aggregation errors. No month-end reconciliation gaps.
CP3: Line items are the atomic unit of allocation
Exact and replayable
The same commercial state plus the same cutoff time always produces the same financial output. Run the same invoice generation twice: identical results. Replay an audit from two years ago: identical results.
CP7: Determinism is mandatory
API-first from day one
Every policy lifecycle operation: bind, endorse, cancel, reinstate, renew. All available via API. Carriers and MGAs integrate without adopting the portal UI. The portal is one consumer of the same API everything else uses.
CP11: Internal models decoupled from external representations
Why Policy Flow
The gap no legacy system fills
Policy admin systems track policy state. Agency management systems track distribution. Payment processors collect money. None of them connect all three, and none of them settle money across the full distribution chain in real time.
Capability
Legacy PAS
Agency AMS
Custom Build
Policy lifecycle administration
Multi-party commission management
Direct bill, agency bill, and IPFS in one system
Multi-state per-jurisdiction invoice line items
Finance company integration (IPFS)
Instant settlement across distribution chain
API-first (every operation)
Exact, replayable financial operations
Yes
Partial
No
Packages
One platform, three ways to run it
Whether you are launching your first admitted program or managing a complex multi-carrier portfolio, Policy Flow scales to your operation.
Core
Contact for pricing
For carriers and MGAs bringing their first insurance program onto a purpose-built financial platform.
Policy lifecycle: bind, issue, endorse, cancel, reinstate, renew
Automatic premium invoice generation
Card + ACH premium collection
Premium payment-to-invoice reconciliation
Return premium on cancellation (automated)
Agency commission calculation and statements
Earned / unearned premium accounting
QuickBooks + Xero export
NetSuite export
✦ Most Popular
Control
Contact for pricing
For growing MGAs and carriers managing multiple programs where reconciliation accuracy and endorsement economics cannot be manual.
Everything in Core, plus:
Per-line-item premium reconciliation (coverage, jurisdiction, party)
Endorsement economics automation (mid-term additional and return premium per line item)
IPFS premium finance integration
Custom premium installment schedules (deferred, step-up, balloon)
Wire + check premium payment matching
Per-jurisdiction tax and stamping fee line items
Automated premium reminders + payment retry
Commission adjustment on return premium and endorsement
Advanced reporting (reconciliation health, premium aging, commission activity)
✦ For Programs
Orchestrate
Custom pricing
For established carriers, large MGAs running 5 or more programs, and program administrators managing complex distribution chains.
Everything in Control, plus:
Multi-tier and conditional agency commission structures
Clawback commission logic
Agency and MGA self-service commission reporting
Portfolio analytics + program cash flow forecasting
Custom report builder
Full AI assistant suite
REST API + Webhooks
Dedicated program manager + named support
Ready to connect your distribution chain?
See what Policy Flow can do for your program
Schedule a demo and see how carriers, MGAs, agencies, and finance companies settle on one platform.
Built on the infrastructure that insurance operations trust
0+
Policies managed on the platform
0
Jurisdictions with compliance configuration
0%
Settlement accuracy, every time
Instant
From payment cleared to commissions queued
We spent three days every month-end reconciling carrier settlements to our agency commission statements. With Policy Flow, that number traces back to a line item in seconds.
Head of Operations
Regional MGA, Commercial Lines
Every finance company we work with used to dispute our return premium calculations. Now they pull the same credit memo we do. The disputes are gone.
VP Finance
Specialty Insurance Carrier